Turn on or off automatic forwarding in Outlook.com

You can automatically forward your email messages in Outlook.com. This is useful if you want to read and respond to messages from another email account or when you want someone else to receive and respond to your email in your absence.


  • Forwarded messages appear as messages that are forwarded from your account. This means that replies to those messages will automatically be addressed to your account, and not to the original sender.

  • If you want replies to messages that are automatically sent to another address to go to the original sender, Use inbox rules in Outlook on the web to create a redirect rule.

Set up automatic forwarding

Note: If two-step verification isn't turned on for your Microsoft account, you will be prompted to enable it when you turn on forwarding. For more information, see About two-step verification.

  1. In Outlook.com, select SettingsSettings> View all Outlook settings.

  2. Select Mail > Forwarding.

    Note: If two-step verification is enabled, you will be prompted again to verify your identity.

  3. Do one of the following:

    • To turn on forwarding, select Enable forwarding, enter the forwarding email address, and select Save.

      Note: Select the Keep a copy of forwarded messages check box if you want a copy of the original message to remain in your mailbox.

    • To turn off forwarding, clear Enable forwarding and select Save.

Still need help?

Note: You will need to sign in first to get support. If you can't sign in, go to Account support.

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