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Get started with Skype for Business
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Get started with Skype for Business

Set up audio and video

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With Skype for Business, set up audio and video to hear and see your contacts with through voice and video calls.


  1. Click Select Primary Device Select Primary Devices icon.

  2. Select Audio Device Settings and choose your preferred audio device from the list.

  3. Click Play Play to test the speaker and adjust the volume.


  1. Select Video Device and choose your preferred camera from the list.

  2. Click Camera Settings to adjust lighting or color.

  3. Click OK.

Make a video call

  1. Hover over a person’s photo in the main window and select the Video Call Video Call icon.

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Troubleshoot audio and video in Skype for Business

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Skype for Business lets you hear and see contacts face-to-face through voice and video calls.

Before you start a call, it's a good idea to make sure your speakers, camera, and headset are set up the way you want.

Start by clicking the Select Primary Device button to open the Devices menu,

then select Audio Device Settings.

Choose the device you want to use for your meetings,

and then click the green Play button to test the speaker.

Use the slider to adjust the volume.

If you don't hear anything, make sure your speakers are on and not muted.

Now start speaking to test your microphone, and adjust your volume.

Next, check your camera. Select Video Device.

Pick your camera from the list.

Click Camera Settings if you need to adjust lighting or color.

Don't forget to adjust your camera's position, and to remove any objects you may not want visible in the background.

When you're done, click OK.

Now let's try making a video call. To start one, hover over a person's photo and select the Video Call icon.

Hey, Molly!

Hi, Alex. Great work on the client presentation today. Where's the data for this?

It's in the monthly report. Let me share the file with you.

By changing your audio and video preferences in Skype for Business, you and your contacts get the best meeting experience, no matter where you are.

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