When you use the classic OneDrive web view in OneDrive for work or school, you can drag files from the browser to your local computer, depending on your computer configuration. When you use the new OneDrive view in the OneDrive web experience, you can't drag files from the browser to your local computer.
To work around this problem, do one of the following:
If drag-and-drop worked in the classic OneDrive web view, switch back to that view. To do this, click Return to classic OneDrive in the left corner of the OneDrive webpage.
Use the OneDrive sync app to drag, drop, and synchronize files. To use the sync app, see Sync files with OneDrive in Windows.
Use the Open with Explorer command that's available in the classic OneDrive web view. To use the Open with Explorer command, see How to use the "Open with Explorer" command to troubleshoot issues in SharePoint Online.
This is expected behavior in the new OneDrive web view experience.
Still need help? Go to Microsoft Community.