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Finding your BitLocker recovery key in Windows
If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.
Screen mirroring and projecting to your PC or wireless display
Cast to a display from a Windows PC. You can wirelessly connect your PC to a TV, projector, or other kind of external display that supports Miracast. Turn on your TV, projector, or other display. If you're using a Miracast dongle or adapter, make sure it's plugged in to the display.
Fix Bluetooth problems in Windows - Microsoft Support
Fix Bluetooth problems in Windows. If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.
How to use the PC Health Check app - Microsoft Support
PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC. How to open PC Health Check. In Windows, use Search on the taskbar to ...
Request a refund for digital games | Xbox Support
Help with giving digital games as gifts. Note that if you purchased content that isn’t working, check the Xbox status page for any issues that may prevent you from playing, and try troubleshooting the problem before making a request for a refund: Xbox status. Troubleshoot game issues on Xbox.
How to sign in to Hotmail - Microsoft Support
Your Hotmail or Outlook.com password is the same as your Microsoft Account password. If you can you sign in but are having problems with Outlook.com, check the service status. If the status isn't green, wait until the service is running normally and try again.
Applies To: Outlook.com
Fix USB-C problems in Windows - Microsoft Support
Possible causes. Make sure your PC, the external display, and the cable all support DisplayPort or MHL alternate modes. Make sure the device or dongle is connected directly to your PC. Make sure the device or dongle is connected to the USB-C port on your PC that supports the correct Alternate Mode.
Import photos and videos - Microsoft Support
You can import photos and videos you have stored on a camera’s SD card, a USB drive, a phone, or on another device. Here's how: Use a USB cable to connect your device to the PC. In the search box on the taskbar, type photos and then select the Photos app from the results. Select Import from the app bar.
修复 Microsoft Store 应用出现的问题 - Microsoft 支持
如果你使用的是 Windows 11,并在使用 Microsoft Store 中的应用时遇到问题,请考虑这些更新和修复程序。. 首先,登录到你的 Microsoft 帐户 。. 接下来,按照显示的顺序实施这些可能的解决方案。. 确保 Windows 是最新的。. 选择“ 开始 > 设置 ”> Windows 更新 > 检查更新 ...
Microsoft Store 无法打开 - Microsoft 支持
Windows 11 Windows 10 Microsoft Store. 如果在启动 Microsoft Store 时遇到问题,可以尝试以下方法:. 重置 Microsoft Store 缓存:按 Windows 徽标键 + R 打开“ 运行 ”对话框,键入 wsreset.exe ,然后选择“ 确定 ”。. 注意: 将打开一个空白的“命令提示符”窗口,在大约 10 秒钟后 ...