Use System restore to make restore points when you install a new app, driver, or Windows update, and when you create a restore point manually.

Open Get Help. If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: Windows 11 Windows 10. 1. Check your speaker output. 2. Run the audio troubleshooter. 3. Verify that all Windows Updates are installed.

Driver updates for Windows, along with many devices, such as network adapters, monitors, printers, and video cards, are automatically downloaded and installed through Windows Update. You probably already have the most recent drivers, but if you'd like to manually update or reinstall a driver, here's how:

Create Windows 11 installation media. On the Windows 11 software download page, select Create tool now and follow the instructions to install Windows 11. Warning: Microsoft recommends against installing Windows 11 on a device that does not meet the Windows 11 minimum system requirements.

If you're having trouble redeeming a code, then get help here. Redeem gift cards and codes to make Xbox purchases and extend your Xbox subscriptions. Codes are 25 characters long, include both numbers and letters, and follow a 5x5 format—five blocks of five characters.

Give your PC a Fresh Start. Resetting your PC lets you perform a clean reinstallation and update of Windows while keeping your personal data and most Windows settings intact. In some cases, a clean installation may improve your device's performance, security, browsing experience, and battery life.

If your router is a Wi-Fi router, try to connect to Wi-Fi and see if you can get connected. This can do two things—help you get an internet connection and help you narrow down the source of the problem. For more info, see Connect to a Wi-Fi network in Windows. Run network commands.

Fix network connection issues in Windows. In Windows 10, some features of file and folder sharing over a network have changed, including the removal of HomeGroup. Read on for answers to common questions about other changes to file and folder sharing in Windows 10.

Help for admins of small businesses. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

If Update Options is missing and there's only the About button, you either have a volume license install or your company is using Group Policy to manage Office updates. Try Microsoft Update or contact your company help desk. To download an update manually, see Office Updates.