How to investigate a billing charge from Microsoft
Learn how to investigate and resolve unexpected charges from Microsoft on your payment statement. Find out the possible causes, such as recurring billing, pre-orders, or in-app purchases.
Applies To:
Microsoft account dashboard
回收、销售或赠送 Xbox 或 Windows 电脑之前 - Microsoft 支持
如果你打算回收、出售或赠送Windows 10设备或Xbox One 主机，请确保已从中删除所有个人信息。 重置 Windows 10/11 设备. 备份要保存的任何信息。
Applies To:
Microsoft account dashboard
Change the email address or phone number for your Microsoft account
Learn how to remove or add an alias (email or phone number) to your Microsoft account that you use to sign in. Follow the steps to manage your sign-in preferences and verify your changes.
Manage your Microsoft 365 subscription or Office product
Learn how to install, renew, cancel, or share your Microsoft 365 or Office products on your Microsoft account dashboard. Find out how to access your order history, receipts, and billing options.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, Outlook for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Word for the web, OneNote for the web, PowerPoint for the web, Excel 2024, Word 2024, Outlook 2024, Access 2024, OneNote 2024, Project Professional 2024, Project Standard 2024, Visio Standard 2024, Office 2024, Excel 2024 for Mac, Word 2024 for Mac, Outlook 2024 for Mac, OneNote 2024 for Mac, Office 2024 for Mac, Excel 2021, Word 2021, Outlook 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, OneNote 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, PowerPoint 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 admin, Outlook on the web, Word Web App, Microsoft account dashboard, New Outlook for Windows
How to change your Xbox gamertag | Xbox Support
Learn how to change your Xbox gamertag on the web, your Xbox console, and your Windows device. Find out the gamertag system details, format, availability, and fees.
Gaming Services Repair Tool for PC | Xbox Support
Learn how to download and run the Gaming Services Repair Tool for PC to fix issues with installing or updating Gaming Services on your PC. The tool is integrated into the Xbox app for PC or can be downloaded separately.
Troubleshooting verification code issues - Microsoft Support
Learn how to fix common problems with verification codes for Microsoft account sign-in. Find out how to use passwordless solutions, update security info, or contact support.
Applies To:
Microsoft account dashboard
Xbox gamertag FAQ | Xbox Support
Learn about the new Xbox gamertag system that supports 12-character, Unicode-based names with auto-generated suffixes. Find out how to change your existing gamertag, keep your current one, or choose a new one with up to 13 different alphabets.
Contact Us - Microsoft Support
Find solutions to common problems, or get help from a support agent for various Microsoft products and services. Sign in to get personalized help and chat with a Microsoft specialist.
PC 版 Game Pass 常见问题解答 | Xbox Support
PC Game Pass 计划允许你访问 Windows 上的一系列高质量电脑游戏。 体验 PC 版 Game Pass 的最佳方式是使用适用于 Windows 的 Xbox 应用，可从 Microsoft Store 或以下位置下载：