A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit ...

Report a scam. If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.

If you haven't already set up messages, do the following: On your PC, in the Phone Link, select Messages. To start a new conversation, select New message. Enter the name or phone number of a contact. Select the person you want to send a message to.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC.

Get help on your console with Xbox Support. Before looking for answers online, check the Xbox Support app right on your Xbox console. You’ll find tips that are based on your activities, how-to videos and instructions, fixes for top concerns, Xbox status alerts, and more.

We’re investigating this issue now. In the meantime, sign in to your account to see your latest refund request status. You can view your Xbox purchase history on your Xbox console or the web. Use the steps below to review your info or get help with a charge that you don’t recognize.

Find the Recycle Bin. If your desktop shows no icons at all, right-click (or press and hold) the desktop and select View. If Show desktop icons has no checkmark, click it to add one. If that doesn't work, try this: Select Start > Settings > Personalization > Themes > Desktop icon settings.

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history. On the Order history page, find your order and then look under Status. Open Rewards dashboard.

Use these privacy settings to choose how others see your Xbox profile, who can communicate with you, and how they can interact with your content. Press the Xbox button to open the guide. Select Profile & system > Settings > Account > Privacy & online safety > Xbox privacy.