If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

Report a scam. If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.

A Windows product key is a 25-character code used to activate Windows. It looks like this: PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX. Locate your product key for Windows 10 or Windows 11.

You'll receive a notification about your enforcement action when you try to sign in to the Xbox network on your console. This message displays the type of enforcement action that was issued as well as how long the action will last.

To sign in to MSN just select Sign in at the top right hand side of the page and enter your Microsoft account information. You can also sign in to MSN by signing into Outlook, Office, OneDrive or other Microsoft services available on the MSN homepage.

How to change your user account name. Microsoft account. The user account name on a Windows device shows the name of the signed-in Microsoft account or work/school account. To change which user is signed in, select the Start button on the taskbar.

Sending a message. If you haven't already set up messages, do the following: On your PC, in the Phone Link, select Messages. To start a new conversation, select New message. Enter the name or phone number of a contact. Select the person you want to send a message to.

You see the following error code when you try to download and install a game or an app through Xbox Live to your Xbox One console: 87E0000F. This error may mean one of the following: The Xbox One console doesn't have the latest update.

This article applies to Office Home & Business, Office Professional, and individually purchased Office apps. To switch an Office install to or from Microsoft 365, see Switch your Office license. How you change the product key depends on your version of Office. Select your Office version from the tabs below.