A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit ...

If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.

Fix your audio drivers. Hardware problems can be caused by outdated or malfunctioning drivers. Make sure your audio driver is up to date and update it if needed. If that doesn't work, try uninstalling the audio driver (it will reinstall automatically).

Xbox subscription cancellations and refunds. Request a refund for digital games. Check your Xbox purchase history. Get help with purchase errors. Pre-order Xbox digital games in the Microsoft Store. Get help with a digital code or gift card.

Here's how to unblock your account. Note: If either your Outlook.com mailbox or your OneDrive storage is full, you cannot send or receive email. Check your Outbox or your mailbox storage to see what's taking up space. Learn more.

You can view and clear your Microsoft Edge browsing history stored on a single device, across all synced devices, and in the cloud. You may choose to clear your browsing history at any time.

You can't open or copy previous versions of files that were created by Windows Backup, but you can restore them. To restore a previous version, select the previous version, and then select. The file or folder replaces the current version on your computer, and the replacement can't be undone.

Find solutions to common problems or get help from a support agent. By pressing submit, your feedback will be used to improve Microsoft products and services. Learn how to use Snipping Tool to capture a screenshot, or snip, of any object on your screen, and then annotate, save, or share the image.

Go to account.microsoft.com and if you’re not already signed in, sign in with the username and current password for the account you want to update. From the navigation header, select Security and because you’re accessing sensitive info, you’ll need to enter the password for this account again.

How to stay safe with a genuine Office license. Note: If you already bought genuine Office, but haven't installed it yet, make sure you Uninstall the counterfeit version of Office first. If you already installed genuine Office, uninstall both versions and then reinstall the genuine version.