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Request a refund for digital games | Xbox Support
We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.
Sign in to SharePoint - Microsoft Support
SharePoint is a browser-based app that you connect to through your web browser, like so: Go to office.com, and sign in to your work or school account. In the upper left corner of the window, select the app launcher > All apps > SharePoint.
Applies To: SharePoint in Microsoft 365
Microsoft account security info & verification codes
For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.
Applies To: Microsoft account dashboard
How to investigate a billing charge from Microsoft
If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and select "Investigate". Learn more. Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled.
Applies To: Microsoft account dashboard
Xbox Support
Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.
Change your Microsoft subscription payment method and options
If you have a Microsoft subscription with recurring billing, you can change how you pay at any time. You can also cancel or turn off recurring billing for a Microsoft subscription. Sign in to Services & subscriptions with your Microsoft account.
Applies To: Microsoft account dashboard
Register the password reset verification method for a work or school ...
Register the password reset verification method for a work or school account. If you forgot your work or school password, never got a password from your organization, or have been locked out of your account, you can use your security info and your mobile device to reset your work or school password. Your administrator must turn on this feature ...
Enable TPM 2.0 on your PC - Microsoft Support
Enable TPM 2.0 on your PC. Published August 2021. This article is intended for users who are not able to upgrade to Windows 11 because their PC is not currently enabled with TPM 2.0 or their PC is capable of running TPM 2.0 but is not set up to do so.
How to open Microsoft Store on Windows - Microsoft Support
How to open Microsoft Store on Windows. Select Start then enter Microsoft Store. Select it to open the app. If Microsoft Store won't launch, get more info at Microsoft Store does not launch.
Applies To: Microsoft account dashboard
Help with Microsoft Store purchases - Microsoft Support
Learn how to contact Microsoft Store support to get help for your payment and billing issue.
Applies To: Microsoft account dashboard