If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

Cast to a display from a Windows PC. You can wirelessly connect your PC to a TV, projector, or other kind of external display that supports Miracast. Turn on your TV, projector, or other display. If you're using a Miracast dongle or adapter, make sure it's plugged in to the display.

Fix Bluetooth problems in Windows. If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

Fix your audio drivers. Hardware problems can be caused by outdated or malfunctioning drivers. Make sure your audio driver is up to date and update it if needed. If that doesn't work, try uninstalling the audio driver (it will reinstall automatically).

Select Start , and then select Power > Hibernate. Press the Windows logo key + X on your keyboard, and then select Shut down or sign out > Hibernate. Note: If devices connected to your PC (like monitors, printers, or scanners) aren't working properly after waking up from sleep or hibernate, you might need to disconnect and reconnect your device ...

Find your Windows settings in a snap! Select the Start button, then select Settings . From there, browse the categories or use search to find what you're looking for. Most apps have their own settings. In the app, select Settings to make app-specific changes. Learn how to make Windows easier to see and easier to hear .

Enable TPM 2.0 on your PC. Published August 2021. This article is intended for users who are not able to upgrade to Windows 11 because their PC is not currently enabled with TPM 2.0 or their PC is capable of running TPM 2.0 but is not set up to do so.

Support for home products. Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.