Install Microsoft 365 2019 or 2016 on a PC. Remember a one-time purchase version of Microsoft 365 is licensed for one install only. Depending on your browser, select Open file (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

You can manage all of your Microsoft subscriptions in your Microsoft account dashboard. Select each subscription to change when and how you pay, or to see order history & receipts. Choose your account type.

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

You can send an invitation or add people to your Microsoft family to share your benefits. Once they accept the invitation, they can install Microsoft 365 apps on their devices and access their own 1 TB of OneDrive storage by signing in to www.microsoft365.com with their personal Microsoft account.

Windows Media player should now be reinstalled. Note: To troubleshoot issues like playback and codec problems, see the "Get help" section in Windows Media Player. Learn how to get Windows Media Player 12 for Windows 10, Windows 8.1, and Windows 7.

If you're looking for Help on specific Excel Add-ins, such as Solver or Inquire, see Help for Excel for Windows add-ins. If you're looking for additional help with Excel add-ins using the COM Add-ins dialog box, see Add or remove add-ins in Excel. Get a Microsoft 365 Add-in for Excel.

Create presentations from scratch or start with a professionally designed, fully customizable template from Microsoft Create. Tip: If you have Microsoft Copilot it can help you create a presentation, add slides or images, and more. To learn more see Create a new presentation with Copilot in PowerPoint. Open PowerPoint.