If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

If you’re unable to read all 25 characters of your digital code, you’ll need to request a replacement code by contacting aka.ms/contactxboxsupport. When you contact support, make sure to provide the proof of purchase, the serial number, and a picture of the damaged code.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

有关售前支持或购买问题， 请联系销售支持人员 。. 此信息是否有帮助? 了解如何兑换礼品卡、代码或 Office 产品密钥，以及如何在 Microsoft Store 在线商店、Windows 或 Xbox 上花费余额。.

下面介绍 Xbox Game Pass 订阅者如何将其 Game Pass 订阅权益扩展给朋友和家人。. 在家：将你的主要 Xbox（如果有多个）设为常用 Xbox，这会让使用其档案登录该主机的任何人都能够使用你的 Game Pass 订阅。. 常用 Xbox 和游戏共享的工作原理. 在外：在任意其他 Xbox 上 ...

If you've registered your device, sign in at Device services to see the device’s warranty status. If it’s within warranty, repairs are free. If your device is out of warranty, you’ll be charged a repair fee. Sign in to your Microsoft account. If you haven’t yet registered your device, follow the steps here: Register or unregister your ...

Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

订阅因未付款而处于锁定状态的原因有多种：. 借记卡上的资金不足. 信用卡已到期. 你的信用卡被盗，因此你关闭了该帐户. 你收到了一张新信用卡，并关闭了旧信用卡. 由于某些其他原因，你的银行拒绝了购买.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

兌換禮品卡與代碼，以購買 Xbox 並擴充您的 Xbox 訂閱。. 代碼的長度為 25 個字元 (包含數字和英文字母)，並採用 5x5 格式，即以五個字元為一組，共五組。. 代碼可以是您向 Microsoft 或信任的零售商購買的數位或實體卡片。. 如果您的帳戶有未付餘額，或是付款 ...