Contact Us - Microsoft Support
Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
Reset or recover your lost Microsoft account password
Step 1: Verify your identity. You can request a password reset directly from your console if you have access to the phone number or alternate email that you previously provided. On the console Sign in screen, type in your email address, and then select the I forgot my password button.
Manage your Microsoft 365 subscription or Office product
Manage your Microsoft 365 subscription or Office product. You can manage all of your Microsoft subscriptions in your Microsoft account dashboard. Select each subscription to change when and how you pay, or to see order history & receipts. Choose your account type.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, Outlook for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Word for the web, OneNote for the web, PowerPoint for the web, Excel 2024, Word 2024, Outlook 2024, Access 2024, OneNote 2024, Project Professional 2024, Project Standard 2024, Visio Standard 2024, Office 2024, Excel 2024 for Mac, Word 2024 for Mac, Outlook 2024 for Mac, OneNote 2024 for Mac, Office 2024 for Mac, Excel 2021, Word 2021, Outlook 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, OneNote 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, PowerPoint 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 admin, Outlook on the web, Word Web App, Microsoft account dashboard, New Outlook for Windows
如何申请 Xbox 数字产品退款 | Xbox Support
如何申请 Xbox 数字产品退款. 若要申请退款,需要登录用于购买的 Microsoft 帐户,并提供所购买内容的名称、订单编号以及需要退款的原因。. 可以联系 aka.ms/contactxboxsupport 以获取退款申请和其他支持。. 有关 Xbox 实物产品(如光盘游戏和控制器)和其他 Microsoft ...
在 Microsoft 或 Surface 设备上查找序列号 - Microsoft 支持
可通过多种方式查找 Microsoft、Surface 设备或配件的序列号。. 要了解操作方法,请选择下面的选项卡之一。. Surface 设备 Microsoft 配件. 要注册或维修 Surface,你需要知道它的序列号。. 首先,这有助于 了解你的 Surface 是哪种型号。. 可以在以下位置查找 Surface 序列 ...
Xbox 订阅取消和退款 | Xbox Support
你可以随时取消 Xbox 订阅。. 关闭定期计费将停止订阅的未来扣费,并使你在订阅到期之前使用其权益。. 你也可能有资格立即取消并获得退款;但不是所有订阅费用都能退款。. 了解如何在下面的“取消订阅”部分中取消 Xbox 订阅并检查退款资格。. 在以下国家 ...
客戶服務電話號碼 - Microsoft 支援服務
客戶服務電話號碼. 個人帳戶 公司或學校帳戶. 如需說明,請遵循下方的取得說明連結。. 請描述您的問題,我們會提供自助協助,或是將您連線到最適當的支持服務,其中可能包括聊天或要求通話,我們會打電話給您,讓您不必等候。. 如需更快速的說明,請在 ...
获取有关数字代码或礼品卡的帮助 | Xbox Support
当你联系支持人员时,请确保提供购买证明、序列号和你尝试兑换的代码。
获取有关购买错误的帮助 | Xbox Support
获取有关购买错误的帮助. 如果你在完成 Xbox 购买时遇到问题,请尝试我们的解决方案来解决你的问题。. 注意 如果这些解决方案无法解决你的问题,请确保在提供的“其他支持解决方案”下查看信息,以查找最适用于你情况的方案。.
与我们联系 | Xbox Support
需要有关 Xbox 主机、Xbox 游戏或 Xbox 网络的帮助?了解如何与我们联系。.