If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

The cost of sending an SMS from Skype varies according to the country you’re sending it to. You'll need to have some Skype Credit – sending text messages is not covered by our subscriptions. To check the SMS message rates to any destination: Go to our rates page and type the country you want to text into the search box.

To send an SMS text message, first you need to have a little Skype Credit. You can then send an SMS text message to any contact that has a saved phone number. Note: Sending SMS to US numbers is restricted unless you have a US Skype Number set up as your caller ID. From Chats :

The Phone Link supports messages sent by Short Message Service (SMS). It also supports Multimedia Messaging Service (MMS) messaging. You can still send your favorite photos and GIFs from your PC.

If you want to stop a file or folder from syncing or backing up, you can pause the upload or download. See Stop syncing temporarily below for details. If uploads or downloads with the OneDrive website are taking too long, or you selected the wrong files, they can be cancelled.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.

Microsoft 365 is a cloud-based subscription service that combines the latest AI-powered apps, so you can create and share anywhere, on any device. Buy or try Microsoft 365. Get apps and games from Microsoft Store on a Windows 10 PC.