If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

The cost of sending an SMS from Skype varies according to the country you’re sending it to. You'll need to have some Skype Credit – sending text messages is not covered by our subscriptions. To check the SMS message rates to any destination: Go to our rates page and type the country you want to text into the search box.

Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

POP, IMAP, and SMTP settings for Outlook.com. If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

We know that having your account blocked is frustrating, but we also want to protect you from fraud or abuse. Here's how to unblock your account. Note: If either your Outlook.com mailbox or your OneDrive storage is full, you cannot send or receive email.

Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Send a chat message to finish creating your new group. Your invited SMS user will receive an SMS message from Microsoft that starts the group chat and contains links to join via the app or learn more about Microsoft Teams (free).

Enable automatic out of office replies from Outlook for Android or Outlook for iOS. Use rules to send an out of office message. How to send automatic out-of-office replies from Outlook (depending on the type of email account you have).