Get details on the terms and conditions for refunds of digital game purchases on Xbox and the Microsoft Store.

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

Go to Start > Settings > Update & Security > Windows Security > Device security . Under Security processor, select Security processor details. Select Security processor troubleshooting, and then under Clear TPM, select Clear TPM. You'll need to restart your device to complete the process.

Returning items you bought from Microsoft for exchange or refund. If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer for applicable law states that you're eligible for a ...

Follow the on-screen instructions to enter the sign-in info for your account. If you aren’t sure which email address is the right one to use for signing in, or if you can’t remember your password, see these resources for help: Find your Microsoft account email address.

This support page provides a central location with information about the Media Feature Pack for Windows N releases. Use this page to find the correct link for your Windows release version to Microsoft Knowledge Base articles about Media Feature Pack.

Try closing both the Xbox app and the third-party extension you’re using like the EA, Riot, or Ubisoft apps, and then relaunch the Xbox app. If that’s unsuccessful, try disabling and re-enabling the extension in the Xbox app by selecting your profile picture and going to Settings > Extensions.

You can join a Teams meeting anytime, from any device, whether or not you have a Teams account. If you don't have an account, follow these steps to join. If you're having trouble joining a Teams meeting, try I can't join a Teams meeting.

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

Install text-to-speech languages in Windows 10 and Windows 11. Within Windows 10 and Windows 11 settings, you can install different language packs to translate and read content aloud in different languages. To install a new language, Open the Start menu on your Windows device and select Settings > Time & Language.