Blue Screen errors (also sometimes called black screen errors or STOP code errors) can occur if a serious problem causes Windows to shut down or restart unexpectedly. You might see a message that says, "Windows has been shut down to prevent damage to your computer" or a similar message.

Windows Media player should now be reinstalled. Note: To troubleshoot issues like playback and codec problems, see the "Get help" section in Windows Media Player. Learn how to get Windows Media Player 12 for Windows 10, Windows 8.1, and Windows 7.

To resolve this, see Troubleshoot problems with the Windows Media Player app. 0xC00D1163. This error may occur when there are issues with digital rights management (DRM) for protected content. If you're unsure about the error code, refer to the error types below and the instructions to resolve it.