How to recover a hacked or compromised Microsoft account
If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.
Account help
Get help for the account you use with Microsoft. Find how to set up Microsoft account, protect it, and use it to manage your services and subscriptions.
My Outlook.com account has been hacked - Microsoft Support
To get help and troubleshoot other Microsoft products and services, enter your problem here . Post questions, follow discussions and share your knowledge in the Outlook.com Community. If you think your Outlook email account has been compromised, see this article.
Applies To: Outlook.com
Microsoft account security info & verification codes
For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.
Applies To: Microsoft account dashboard
Xbox subscription cancellations and refunds | Xbox Support
Learn more about our Xbox subscription refund policy. You can receive a refund within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner) by canceling your subscription in the steps that are outlined in the section “Canceling a subscription.”.
Remotely install and manage games | Xbox Support
Use the Xbox mobile app, the Xbox Game Pass app, or the Microsoft Store on PC to remotely install games—so your games are ready when you are. Here’s how to get your console and Windows device ready for installations that you’ll be able to start from your phone or mobile device.
How to earn Microsoft Rewards points - Microsoft Support
How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.
Applies To: Microsoft account dashboard
Change your screen resolution in Windows - Microsoft Support
Change the size of text in Windows. Learn how to improve the clarity of text and images displayed on your screen by changing the screen resolution of your monitor.
Customize the taskbar notification area - Microsoft Support
It provides status and notifications about things like incoming email, updates, and network connectivity. You can change which icons and notifications appear in the notification area, or even hide some. Press and hold or right-click any empty space on the taskbar, then tap or click.
Fix Bluetooth problems in Windows - Microsoft Support
If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.