Updates keep your Surface performing its best. Along with software updates for Windows 10 or Windows 11, it's important to make hardware updates, also known as updates for drivers and firmware. You can quickly check the health of your Surface drivers and firmware using the Surface app. Open the Surface app.

If you want to stop a file or folder from syncing or backing up, you can pause the upload or download. See Stop syncing temporarily below for details. If uploads or downloads with the OneDrive website are taking too long, or you selected the wrong files, they can be cancelled.

Troubleshooting verification code issues. Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

Windows Hello. Windows Hello lets you sign in to your devices, apps, online services, and networks using your face, iris, fingerprint, or a PIN. Even if your Windows device can use Windows Hello biometrics, you don’t have to. If it’s the right choice for you, you can rest assured that the info that identifies your face, iris, or fingerprint ...

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

Locate and download the latest driver for your printer model, then follow the installation instructions on the manufacturer’s website. Most drivers are self-installing. After you download one, double-click (or double-tap) the file to begin installing. Then follow these steps to remove and reinstall the printer.

There are several ways to use your mouse to Snap in Windows: button in the app you'd like to Snap. The Snap layout box will display automatically. Select the Snap layout you'd like to use from the layout box. Use Snap Assist to fill the layout with other apps you'd like to Snap together.

Your password has been reset. When you complete the sign-in process, you’ll be asked if you want to save your password on the console. Make sure you remember your password even if it’s saved on your console, so you can manage your account online or access your profile on a friend’s console.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

A Subscribed badge means a Microsoft 365 subscription such as Microsoft 365 Family or Personal is already associated with your account and you can access many of your subscription benefits including installing the desktop apps.