If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Check for Windows updates. Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

To switch voice typing languages, you'll need to change the input language you use. Here's how: Select the language switcher in the corner of your taskbar. Press the language switcher in the bottom right of the touch keyboard.

If you’re unable to read all 25 characters of your digital code, you’ll need to request a replacement code by contacting aka.ms/contactxboxsupport. When you contact support, make sure to provide the proof of purchase, the serial number, and a picture of the damaged code.

If uploads or downloads with the OneDrive website are taking too long, or you selected the wrong files, they can be cancelled. You can also cancel uploads and downloads on mobile devices. See Stop syncing some files below for details.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

If you’re using the multiple apps experience ( select Samsung, HONOR, OPPO, and ASUS devices ), you can drag and drop content from and into your mobile apps. Not all apps accept dragging and dropping content, or may not accept the file type you’re transferring.

Nearby sharing in Windows lets you share documents, photos, links to websites, and more with nearby devices by using Bluetooth or Wi-Fi. You can share files between PCs that are running Windows 10 or Windows 11.

To turn on Internet Explorer mode, use the following steps. In the address bar for Microsoft Edge, type edge://settings/defaultbrowser and then click Enter. Slide the Allow sites to be reloaded in Internet Explorer toggle to ON. Restart Microsoft Edge. Internet Explorer mode is now enabled.