The Phone Link supports messages sent by Short Message Service (SMS). It also supports Multimedia Messaging Service (MMS) messaging. You can still send your favorite photos and GIFs from your PC.

With Teams Premium and Virtual Appointments, you can notify customers about their appointment confirmation, service details, information and other reminders via SMS text messages. Important: SMS text notifications in Virtual Appointments requires a Teams Premium license.

You can start a chat with an SMS participant in supported countries, see How to chat via SMS on Microsoft Teams (free). You can also link your Android in Microsoft Teams (free) to connect your phone to Teams—get access to your SMS text messages and contacts, and receive notifications.

Learn how to start a one-to-one chat with SMS participants and send invites for others to join Microsoft Teams (free), so you can chat with them.

Your invited SMS user will receive an SMS message from Microsoft that starts the group chat and contains links to join via the app or learn more about Microsoft Teams (free).

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

Registering a device gives your phone access to your organization's services but doesn't allow your organization access to your phone. If you're an administrator, you can find more information in Configure and enable users for SMS-based authentication.

This breach allegedly exposed up to 2.9 billion records with highly sensitive personal data of up to 170M people in the US, UK, and Canada (Bloomberg Law). This article provides detailed information about the breach, the data exposed, and recommended actions to help you stay safe.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

This content can help you with your work or school account, which is the account provided to you by your organization (for example, dritan@contoso.com). If you're having problems with two-step verification on a personal Microsoft account, see Troubleshooting verification code issues.