If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

How to spot a "fake order" scam. A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money ...

Help with a work or school account password. I need to talk to a customer support agent. Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.

Select Virus & threat protection > Protection history. The Microsoft Defender Offline scan will automatically detect and remove or quarantine malware. Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

Here's some of the things you can do in the PC Health Check app in Windows: If you’re currently running Windows 10, PC Health Check provides a comprehensive eligibility check for your device to ensure it meets the Windows 11 minimum system requirements.

Insert your security key into the USB port or tap your NFC reader to verify your identity. Follow the on-screen instructions, based on your specific security key manufacturer. If your key manufacturer isn't listed in the on-screen instructions, refer to the manufacturer's site for more information.

To enhance your Microsoft 365 experience in new Outlook for Windows, Outlook.com, Outlook for iOS, Outlook for Android, and new Outlook for Mac, you can now sync your non-Microsoft accounts (including their emails, contacts, and events) to the Microsoft Cloud.

Microsoft 365 Copilot combines the power of artificial intelligence (AI) with your work data and apps to help you unleash creativity, unlock productivity, and uplevel skills in a chat experience. Business Chat (BizChat) is the at the center of Microsoft 365 Copilot.

Get help with Outlook for Windows, the Outlook app, Outlook.com, and more. Find training videos, how-to articles, and Outlook support content.

Microsoft 365 subscribers have access to a growing library of thousands of royalty-free images, icons, illustrations, videos, and more to use in their documents, presentations, workbooks, and emails. Currently available in Microsoft 365 and SharePoint, with more apps coming soon.