The Support Virtual Agent is a conversational AI agent designed to help Xbox customers with their support problems on the Xbox platform. The agent takes text or voice-based questions from customers and uses generative AI to search through trusted knowledge bases (such as articles on the Xbox support website) to find the best answers.

Summarizing progress reports from team members: Copilot agents can compile and summarize updates from different team members, providing a comprehensive overview of the project's status.. Identifying key milestones and potential roadblocks: These agents can highlight critical milestones, identify potential issues before they escalate, and suggest corrective actions.

Edit and refine: Continue your conversation with Copilot.Each new response can be added to the page. Everything on the page is editable—just click and start typing. Pages you create will be saved indefinitely unless you delete them, yourself.

Set up Discord with your Xbox console, the mobile app, or a PC browser app so you can use voice channels.

Support for home products. Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience. Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft ...

Learn about the tools and features that Xbox provides in our quest to make gaming accessible to players of all abilities.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Find out how to use Game Bar to capture game play, chat with friends, track achievements, and more.

Agents help retrieve information and complete tasks through prompts that you provide via the compose box, framed as questions or requests. Many agents have starter prompts to help illustrate what the agent can help you with.

Game transcription converts in-game player speech to text that you can read on the screen. It can also read aloud chat text that you type to other players.