Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

Start by running the automated audio troubleshooter in the Get Help app. Get Help automatically runs diagnostics and takes the correct steps to fix most audio issues. Open Get Help. If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: Windows 11 Windows 10. 1.

Experience Microsoft Copilot on windows devices using the Copilot app! The Copilot app helps you get answers and inspiration from across the web, supports creativity and collaboration, and helps you focus on the task at hand.

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

To find out which version of Windows your device is running, press the Windows logo key + R, type winver in the Open box, and then select OK. Here’s how to learn more: Select Start > Settings > System > About . Open About settings.

It's a good idea to create a recovery drive. That way, if your PC ever experiences a major issue such as hardware failure, you'll be able to use the recovery drive to reinstall Windows 11. Windows updates to improve security and PC performance periodically, so we recommend you recreate the recovery drive annually.

Open Device Manager. Windows 10. In the search box on the taskbar, type device manager, then select Device Manager from the menu. Was this information helpful?

How to use the PC Health Check app. Windows 11 Windows 10. PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems.

If you can’t set the power mode in Power & battery settings, open Control Panel, select System and Security > Power Options, then choose a Balanced power plan. Learn how to change the power mode on your Windows PC to preserve your battery, limit notifications, and background activity.