Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

Start by running the automated audio troubleshooter in the Get Help app. Get Help automatically runs diagnostics and takes the correct steps to fix most audio issues. Open Get Help. If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: Windows 11 Windows 10. 1.

To create a recovery drive in Windows 11: In the search box on the taskbar, search for Create a recovery drive and then select it. You might be asked to enter an admin password or confirm your choice. When the tool opens, make sure Back up system files to the recovery drive is selected and then select Next.

Windows 10. In the search box on the taskbar, type device manager, then select Device Manager from the menu. Was this information helpful?

You can repair some apps and programs if they're not running correctly. Note that you won't see repair, change, or modify options for all apps and programs. Repair options from the Settings page. Select Start > Settings > Apps > Apps & features. Apps & features in Settings.

Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.

Help with giving digital games as gifts. Note that if you purchased content that isn’t working, check the Xbox status page for any issues that may prevent you from playing, and try troubleshooting the problem before making a request for a refund: Xbox status. Troubleshoot game issues on Xbox.

If an updated driver is unavailable from the driver manufacturer, it might be a good idea to contact them and inquire whether a fix is coming soon. Find out the steps you can take if you receive a message telling you a driver can't load on your device.

If you are unsure if your device meets the Windows 11 minimum system requirements and have Windows 10 already installed, you can download the PC Health Check app, which will assess eligibility and identify components of your device that don't meet the minimum requirements.

Get Windows updates as soon as they're available for your device. When the latest Windows update is ready for your device, it will be available to download from the Windows Update page in Settings.