If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

You see the following error when you’re using Xbox Live: 8007065b. This may indicate that the Xbox Live service is down. You might also see this error after you change your gamertag, which may mean your gamertag change did not apply correctly to your account.

Find a solution here if you receive error 0x80820011 and can’t access the Microsoft Store on your Xbox One console.

The root cause of the camera error 0xA00F4244 is often linked to issues with the camera driver. If this driver is outdated or corrupted, it might not effectively communicate with the hardware, leading to this error. Resolving this issue can often be as straightforward as updating the camera driver.

You see the following error code and messages when you're using your Xbox 360 console: 8015000A. The license is missing, expired, corrupted, or does not belong to the current gamertag. 8015000A. Sorry, Xbox Live profile can't be downloaded right now. Try again later.

Windows 10 Update Assistant. The Windows 10 Update Assistant downloads and installs feature updates on your device. Feature updates like Windows 10, version 1909 (a.k.a. the Windows 10 November 2019 Update) offer new functionality and help keep your systems secure.

Setup OneDrive for Microsoft 365 for business. OneDrive is your online cloud storage within Microsoft 365. It lets you store your individual work files that you don't want your colleagues to have access to unless you choose to share the files with them.

We’re investigating this issue now. In the meantime, sign in to your account to see your latest refund request status. You see the following error code when you try to make a purchase on your Xbox console: This means there’s an issue that’s preventing the service from updating your console.