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How to recover a hacked or compromised Microsoft account
If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.
Uninstall or remove apps and programs in Windows
There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.
Finding your BitLocker recovery key in Windows - Microsoft Support
Finding your BitLocker recovery key in Windows. Windows 11 Windows 10. If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it.
Set up an authenticator app as a two-step verification method
You can set up an authenticator app to send a notification to your mobile device or to send you a verification code as your security verification method. You aren't required to use the Microsoft Authenticator app, and you can select a different app during the set up process.
Phishing and suspicious behavior in Outlook - Microsoft Support
Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com.
Applies To: Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2019 for Mac, Outlook 2016, Outlook on the web, Outlook.com, New Outlook for Windows
Fix problems that block programs from being installed or removed ...
What it fixes. The troubleshooter helps fix problems that: Corrupt registry keys on 64-bit operating systems. Corrupt registry keys that control the update data. Prevent new programs from being installed. Prevent existing programs from being completely uninstalled or updated.
Update drivers manually in Windows - Microsoft Support
Check for Windows updates. Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.
Use the On-Screen Keyboard (OSK) to type - Microsoft Support
The most common type is a physical, external keyboard that plugs into your PC. But Windows has a built-in Accessibility tool called the On-Screen Keyboard (OSK) that can be used instead of a physical keyboard. You don’t need a touchscreen to use the OSK.
Download Microsoft Authenticator - Microsoft Support
The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.
Microsoft 365 Customer Service and Support - Microsoft Support
Support for home products. Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.
Applies To: Office 2021, Office 2021 for Mac, Office 2019, Office 2019 for Mac, Microsoft 365 for home