Sign in using Microsoft Authenticator. Microsoft Authenticator helps you sign in to your accounts if you've forgotten your password, use two-step verification or multi-factor authentication, or have gone passwordless on your account.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

Virtualization lets your PC emulate a different operating system, like Android™ or Linux. Enabling virtualization gives you access to a larger library of apps to use and install on your PC. If you upgraded from Windows 10 to Windows 11 on your PC, these steps will help you enable virtualization.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.

Most email apps like Outlook are able to automatically configure email server settings. If you need server settings or help finding your server settings, click on one of the links below: Server settings for Hotmail, Outlook.com or Microsoft 365 for business email accounts. Find your Exchange ActiveSync mailbox server settings.

Use an add-in while composing a message. Create a new message or reply to an existing one. From the ribbon, select the Message tab, then choose the add-in you want to use. If the add-in doesn’t appear in the ribbon, select Apps to view your installed add-ins.