If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

Register the password reset verification method for a work or school account. If you forgot your work or school password, never got a password from your organization, or have been locked out of your account, you can use your security info and your mobile device to reset your work or school password. Your administrator must turn on this feature ...

Once you're able to get back into your account, review How to help keep your Microsoft account safe and secure. Here you'll find guidance for how to secure your account going forward, make it easier to reset a password, and provide additional methods you can use to verify your account.

Once you remove your password from your account, you will need to sign in using a passwordless method like the Microsoft Authenticator app, Outlook for Android, Windows Hello, physical security keys, or SMS codes.

Check here for the known game issues that we're currently tracking and find out what you can do about them. Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

If your name, billing address, expiration date, or CVV number has changed for your Microsoft account payment method, you can update it. Update your payment method online. Sign in to the Payment options page with your Microsoft account.

Contact Microsoft Support. What's new. Surface Pro. Surface Laptop. Surface Laptop Studio 2. Surface Laptop Go 3. Microsoft Copilot. AI in Windows. Explore Microsoft products.

You can set up an authenticator app to send a notification to your mobile device or to send you a verification code as your security verification method. You aren't required to use the Microsoft Authenticator app, and you can select a different app during the set up process.

You can join a Teams meeting anytime, from any device, whether or not you have a Teams account. If you don't have an account, follow these steps to join. If you're having trouble joining a Teams meeting, try I can't join a Teams meeting.