If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and select "Investigate". Learn more. Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled.

Show off your organizational skills by creating, deleting, or renaming your favorites folders in the new Microsoft Edge . To arrange favorites alphabetically, Go to Settings and more > Favorites . In the Favorites window, go to More options > Open favorites page.

Along with software updates for Windows 10 or Windows 11, it's important to make hardware updates, also known as updates for drivers and firmware. You can quickly check the health of your Surface drivers and firmware using the Surface app. Open the Surface app.

You can link your social media account in one of two ways: Use the Xbox mobile app to scan the QR code. Select the Link option which will launch the Microsoft Edge app on Xbox. You can choose to link your Discord, Reddit, Steam, Twitch, or other social media account.

Check your Microsoft account balance. Earn Rewards with Xbox. Update your Microsoft account if you’re moving to a new country or region. How to delete a child account. You’re repeatedly prompted for your password when signing in on Xbox. Remove your Microsoft account password from an Xbox console.

For those devices, you can sign in with an app password instead. An app password is a long, randomly generated password that you provide only once instead of your regular password when signing in to an app or device that doesn't support two-step verification.

Check the Xbox services, games, and apps for any service outages.

Live captions works across Windows 11, making it seamless to read captions while working in other apps. Captions can be provided for audio even when disconnected from the internet. You can personalize how captions are displayed, and you can include microphone audio to make in-person conversations easier.

Use Xbox app on mobile or Xbox.com to remotely install games—so your games are ready when you are. Here’s how to get your console and Windows device ready for installations that you’ll be able to start from your PC, mobile device, or from Xbox.com.