Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.

Here's how to unblock your account. Note: If either your Outlook.com mailbox or your OneDrive storage is full, you cannot send or receive email. Check your Outbox or your mailbox storage to see what's taking up space. Learn more.

If you want to use a new email address with your existing Outlook.com account, follow the instructions in this article to create an email alias. This will give you an additional email address that uses the same inbox, contact list, and account settings as your primary email address.

Outlook 2007. Looking for an email address in Outlook? Use the Search address books box. Was this information helpful? Yes. No.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

If you're having problems accessing Outlook.com, you can see the status of Microsoft Office Online Services at the Service Health portal. If you're having problems sending or receiving email, read how to Fix Outlook.com email sync issues . Last updated: 2 April 2024.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Safe Senders in Outlook.com. To ensure messages from known addresses or domains don't get moved to your Junk Email folder, add them to your safe senders list: Open your Safe Senders settings. Under Safe senders and domains, enter the email address or domain you want to add, and select Add.