If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Your invited SMS user will receive an SMS message from Microsoft that starts the group chat and contains links to join via the app or learn more about Microsoft Teams (free).

You can start a one-to-one chat with SMS participants in Brazil, Canada, Colombia, Great Britain, India, Mexico, and the United States. SMS participants from other countries will receive an invite to join Microsoft Teams (free); once they join, you can start a chat with them.

The Phone Link supports messages sent by Short Message Service (SMS). It also supports Multimedia Messaging Service (MMS) messaging. You can still send your favorite photos and GIFs from your PC.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Support for home products. Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.

Check for Windows updates. Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

Learn about chatting via SMS, including using commands, importing and deleting SMS chats, and recognizing the limits of SMS group chats.