Finding your BitLocker recovery key in Windows - Microsoft Support
If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.
POP, IMAP, and SMTP settings for Outlook.com
If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.
Applies To:
Outlook for Microsoft 365, Outlook for Microsoft 365 for Mac, Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2019 for Mac, Outlook 2016, Outlook Web App for Office 365, Outlook Web App for Office 365 Small Business, Outlook on the web, Outlook.com, Outlook Web App for Office 365 operated by 21Vianet, Outlook Web App Light, New Outlook for Windows, Outlook for Android, Outlook Mail for Windows 10, Outlook on the web for Exchange Server 2016, Outlook on the web for Exchange Server 2019, Outlook Web App
Fix your Outlook email connection by repairing your profile
Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.
Applies To:
Outlook for Microsoft 365, Outlook 2021, Outlook 2019, Outlook 2016, Office for business, Office 365 Small Business, Microsoft 365 admin
Fix sound or audio problems in Windows - Microsoft Support
Start by running the automated audio troubleshooter in the Get Help app. Get Help automatically runs diagnostics and takes the correct steps to fix most audio issues. Open Get Help. If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: Windows 11 Windows 10. 1.
How to sign in to or out of Outlook.com - Microsoft Support
If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.
Applies To:
Outlook.com
What are IMAP and POP? - Microsoft Support
IMAP and POP are two methods to access email. IMAP is the recommended method when you need to check your emails from several different devices, such as a phone, laptop, and tablet.
Applies To:
Outlook for Microsoft 365, Outlook for Microsoft 365 for Mac, Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2019 for Mac, Outlook 2016, Microsoft 365 admin, Outlook.com, Outlook Web App for Office 365 operated by 21Vianet, New Outlook for Windows, Outlook Mail for Windows 10
Troubleshoot problems with Microsoft Authenticator
You can resolve problems with Microsoft Authenticator by checking the tips in this article and reviewing some of the known errors. Tips: If you're using mobile data, try switching to Wi-Fi and vice-versa. Make sure Airplane mode is off.
Manage your Microsoft 365 subscription or Office product
You can manage all of your Microsoft subscriptions in your Microsoft account dashboard. Select each subscription to change when and how you pay, or to see order history & receipts. Choose your account type.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, Outlook for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Word for the web, OneNote for the web, PowerPoint for the web, Excel 2021, Word 2021, Outlook 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, OneNote 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2019 for Mac, Word 2019 for Mac, Outlook 2019 for Mac, PowerPoint 2019 for Mac, OneNote 2019 for Mac, Office 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 admin, Outlook on the web, Word Web App, Microsoft account dashboard, New Outlook for Windows
Turn on device encryption - Microsoft Support
Turn on device encryption. Sign in to Windows with an administrator account (you may have to sign out and back in to switch accounts). For more info, see Create a local or administrator account in Windows. Select Start > Settings > Privacy & security > Device encryption.
About the Microsoft Support and Recovery Assistant
The Microsoft Support and Recovery Assistant works by running tests to figure out what's wrong and offers the best solution for the identified problem. It can currently fix Office, Microsoft 365, or Outlook problems.
Applies To:
Outlook for Microsoft 365, Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Microsoft 365 admin