Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

We know that having your account blocked is frustrating, but we also want to protect you from fraud or abuse. Here's how to unblock your account. Note: If either your Outlook.com mailbox or your OneDrive storage is full, you cannot send or receive email.

Sign in to SharePoint. SharePoint is a browser-based app that you connect to through your web browser, like so: Go to office.com, and sign in to your work or school account. In the upper left corner of the window, select the app launcher > All apps > SharePoint.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Driver updates for Windows, along with many devices, such as network adapters, monitors, printers, and video cards, are automatically downloaded and installed through Windows Update. You probably already have the most recent drivers, but if you'd like to manually update or reinstall a driver, here's how:

Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.

Here's how to download apps and games so you can get up and running right away. Open Microsoft Store. To get a game or app from Microsoft Store: To see more of any category, select Show all at the end of the row. Select the app or game you'd like to download, and then select Get.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

Post questions, follow discussions and share your knowledge in the Outlook.com Community. You can give feedback by selecting Help from the top menu, then Feedback. If you need help with Outlook.com, you can read our self-help content, or get support via email.

Find the information you need to import to or exporting from Outlook, whether you're using Office 365, Outlook 2016, or a Mac.