This article applies if you’ve recently made changes to your device hardware and are trying to upgrade to Windows 11. Hardware changes might affect your upgrade eligibility, though you’ll need to take a few steps to see your updated eligibility in Settings.

You may have to create a new password. Read tips on how to create a strong password. If you see "That Microsoft account doesn't exist" error message, use the Microsoft account sign-in helper. If you can't sign in, use the Microsoft account sign-in helper.

Sign in using Microsoft Authenticator. Microsoft Authenticator helps you sign in to your accounts if you've forgotten your password, use two-step verification or multi-factor authentication, or have gone passwordless on your account.

Sign in and start apps from the My Apps portal. You can use your work or school account with the web-based My Apps portal to: View and start many of your organization’s cloud-based apps. Access the My Groups portal. Go to the My Account portal.

Windows will let you know if you need to restart your device to complete an update, and you can choose a time that works best for you to complete that update. The latest Windows update is Windows 11, version 23H2, also known as the Windows 11 2023 Update.

Locate and download the latest driver for your printer model, then follow the installation instructions on the manufacturer’s website. Most drivers are self-installing. After you download one, double-click (or double-tap) the file to begin installing. Then follow these steps to remove and reinstall the printer.

Contact Microsoft Support. What's new. Surface Pro. Surface Laptop. Surface Laptop Studio 2. Surface Laptop Go 3. Microsoft Copilot. AI in Windows. Explore Microsoft products.

Closing a Microsoft account means you won’t be able to use it to sign in to any Microsoft products or services, including Outlook.com or Hotmail, OneDrive, Xbox, Skype, Office or Microsoft 365, Rewards and Microsoft Certification. You will also lose access to any saved BitLocker recovery keys .

Sign in on a remote computer. Many apps allow you to authenticate by entering a code on another device such as a PC. If you want to sign in on a remote computer to install the Authenticator app, follow these steps. Open the Authenticator app, and then select > Add work or school account > Sign in.

Wired connections: Activate and use any wired connections, including Ethernet, USB, and Serial communications between your device, the internet, and other devices. Learn how to locate and manage your app permissions on Windows devices. Some apps or games need specific permissions to work properly.