Select the Start button, enter snipping tool, then select Snipping Tool from the results. Press Windows logo key + Shift + S for a static image snip. Press Print Screen (PrtSc) for a static image snip. Press Windows logo key + Shift + R for a video snip. Work with your screenshots.

Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.

You can easily edit the passwords saved in Microsoft Edge. Important: Changing the password in Microsoft Edge doesn't change the password for the website. You'll need to ensure that the password stored in Microsoft Edge matches the password you've set for the website.

Codec packs add additional codec support to Windows. Apps like Media Player will then be able to play media files encoded in these formats. The following codecs packs are available: MPEG-2 Video Extension. Adds support for the MPEG-1 and MPEG-2 video formats. HEVC Video Extension.

If the screen on your Surface looks distorted, has static, is flickering, or has lines running through the screen, you can try a few things to get it working again. For help with external displays, please view Troubleshoot connecting Surface to an external display.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Windows Security, formerly known as Windows Defender Security Center, is an app built into Windows 10 or 11 that helps keep your PC more secure. It includes Microsoft Defender Antivirus, an antivirus tool that helps protect you against viruses, ransomware, and other malware.

If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email. Important: Steps may be different between new and classic Outlook for Windows. To determine which version of Outlook you're using, look for File on the ribbon.

The new Outlook for Windows will launch into the first account on your list in Windows Mail. If Outlook can't sign you in automatically, manually type in the account and sign in. Select Import Settings on the dialog that appears to bring over your settings or choose Skip.