If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and select "Investigate". Learn more. Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled.

If you’re unable to read all 25 characters of your digital code, you’ll need to request a replacement code by contacting aka.ms/contactxboxsupport. When you contact support, make sure to provide the proof of purchase, the serial number, and a picture of the damaged code.

How to redeem a code on Xbox Series X|S and Xbox One. Press the Xbox button to open the guide, and then select Store. Press the View button to open the side menu, and then select Redeem. Enter the 25-character code, select Next, and then follow the prompts.

Follow these steps to reset your Microsoft account password. Follow the steps on this page to change the Microsoft account email address or phone number (also known as your account alias or username) that you use to sign in.

Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Change your password with your email provider. See the following sections for instructions on changing your email account password for several major email providers. If your email account provider isn't listed, contact your admin or the email provider's help desk.