Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

Activate Microsoft 365 or a non-subscription version of Office. When you start an Microsoft 365 app that's not activated, you'll be prompted to sign in to Microsoft 365. Be sure to sign in using the Microsoft account, or work or school account, that you used to buy or subscribe to Microsoft 365.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

For help from an agent, follow the Get help link below to chat or request a call—we’ll call you so you don’t have to wait. For even faster help, search for your topic on our site.

You can import photos and videos you have stored on a camera’s SD card, a USB drive, a phone, or on another device. Here's how: Use a USB cable to connect your device to the PC. In the search box on the taskbar, type photos and then select the Photos app from the results. Select Import from the app bar.

Change your password with your email provider. See the following sections for instructions on changing your email account password for several major email providers. If your email account provider isn't listed, contact your admin or the email provider's help desk.

Office 2021 and Office LTSC 2021 are the next perpetual releases of Office. They include improvements over Microsoft Office 2019 and earlier versions of on-premises Office. For more information, see the following frequently asked questions.