Open and run DxDiag.exe. This tool is used to collect info about devices to help troubleshoot problems with DirectX sound and video. A support person might ask for this info, or you might post it in a forum when you ask for help.

How to spot a "fake order" scam. A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money ...

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

You can't open or copy previous versions of files that were created by Windows Backup, but you can restore them. To restore a previous version, select the previous version, and then select. The file or folder replaces the current version on your computer, and the replacement can't be undone.

PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX. Locate your product key for Windows 10 or Windows 11. Depending on how you got your copy of Windows 10 or Windows 11, you'll need either a 25-character product key or a digital license to activate it.

If you’re unable to read all 25 characters of your digital code, you’ll need to request a replacement code by contacting aka.ms/contactxboxsupport. When you contact support, make sure to provide the proof of purchase, the serial number, and a picture of the damaged code.

Help Microsoft stop scammers, whether they claim to be from Microsoft or not, by reporting tech support scams at: www.microsoft.com/reportascam. You can also report unsafe websites in Microsoft Edge by selecting Settings and More > Help and Feedback > Report unsafe site when you encounter something suspicious.

There are various reasons why a CD or DVD drive is not detected. The resolutions that are listed in this article may help solve some instances but not all instances of this problem. You may also need to contact your hardware manufacturer for assistance with your hardware.

Refer to your apps' privacy policies for more info. To clear location history that's been stored in the cloud and is associated with your Microsoft account, go to account.microsoft.com, and make sure you're signed in to your account. Select Clear location activity, and then select Clear.

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