We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

To get to This PC in Windows 10, open File Explorer from the taskbar and select This PC in the left pane.

Get personal Rewards points from a work or school account. Learn more. Open Rewards dashboard. To earn points by searching with Bing on your mobile device, set Bing as your default search engine, use the Bing app, or use the Microsoft Launcher for Android app.

Sign in to SharePoint. SharePoint is a browser-based app that you connect to through your web browser, like so: Go to office.com, and sign in to your work or school account. In the upper left corner of the window, select the app launcher > All apps > SharePoint.

Check the Xbox services, games, and apps for any service outages.

Report an issue in the Microsoft Store. If you find an issue with content in the Microsoft Store that you think we should know about, there’s an easy way to report it: Select the item in the Microsoft Store that you want to report. When you reach the product description page, scroll down to Details. Scroll to the right and select More info.

Here are some best practices for earning Microsoft Rewards points so you can redeem them for gift cards, games, sweepstakes, nonprofit donations, and more.

Right-click on a friend’s gamertag, and then select Open chat. Select Options (…) at the top, select Send a message, enter a gamertag or choose someone (or several people) from your friends list, and then select Start chat. Enter your message in the box. When you’re done, press Enter.

There are four ways to open Snipping Tool: Select the Start button, enter snipping tool, then select Snipping Tool from the results. Press Windows logo key + Shift + S for a static image snip. Press Print Screen ( PrtSc ) for a static image snip. Press Windows logo key + Shift + R for a video snip.

Make sure you’re logged in, head to the Rewards page, and start exploring. As your points rack up, so do your opportunities to get great rewards. We make it simple to track progress toward anything you’ve got your eye on, including gift cards, sweepstakes, and donations to charity.