If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

如果你仍无法进行购买，请使用该页面右侧的“联系我们”按钮获取帮助。. “此方式无效。. 请与你的银行联系，以获取详细信息”. 如果你在尝试为购买付款时看到付款方式错误，请尝试使用其他付款方式。. 下面说明了如何更新支付选项：. 登录到要更新的 ...

尝试在 Xbox 主机上进行购买时看到以下错误消息：. 已阻止您的账户在 Microsoft Store 中进行购买。. 有关详细信息，请转到 Xbox.com/PurchaseBlock. 这可能意味着：. Xbox 服务暂时出错。. Microsoft 帐户的隐私和在线安全设置正在阻止您进行购买。. 您的 Xbox One 主机或 ...

获取 全新的 Windows、Mac 和 Linux 版 Skype 的 Skype 套餐 支持，不论身在何处，都能与朋友和家人保持联系。

Find out how to submit a request for a refund for a purchase of digital Xbox content.

你将对应用内购买使用与在 Microsoft Store 应用中购买应用和游戏相同的结帐流程，并且大多数应用内购买将按照为 Microsoft 帐户选择的付款方式收费。

解决方案：从主机中删除你的帐户. 转到“系统”>“设置”>“账户”>“删除账户”。. 选择要删除的帐户，然后选择“删除”。. 选择“登录”，然后再次添加你的帐户并输入密码。. 选择“ 无障碍 ”或“ 询问我的 PIN ”。.

To find a customer service phone number in your country, please click a region and find your country. Note: Support cases for Surface devices may only be initiated online.