Find out how to submit a request for a refund for a purchase of digital Xbox content.

How to redeem a code on Xbox Series X|S and Xbox One. Press the Xbox button to open the guide, and then select Store. Press the View button to open the side menu, and then select Redeem. Enter the 25-character code, select Next, and then follow the prompts.

了解如何修复错误“很抱歉，您的帐单地址有问题”，以便可以使用您的 Xbox 帐户进行购买。

如果你购买了与你的 Microsoft 帐户区域不同的 Xbox 礼品卡或代码，请务必联系零售商或 aka.ms/contactxboxsupport。

你的购买可能会因为以下某个原因而受到阻止： 近期有过多遭拒的购买尝试。 使用了来自可疑位置的 Microsoft 帐户或支付选项。

如果你收到错误 PBR30225，则了解如何修复该错误，以便可以在你的 Xbox 主机上继续进行购买。

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

To register your Xbox console or device, you need a Microsoft account. If you don’t have an account, you can create one here: Create a Microsoft account. Once you have an account, sign in to the Microsoft devices site: Microsoft devices. You’ll see all of your devices listed. You can either:

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC. How to open PC Health Check. In Windows, use Search on the taskbar to ...

你不能将游戏作为数字礼品发送. 你已达到可发送的数字礼品数量限制。. 此策略旨在保护我们的游戏社区。. 可能需要等待 30 天才能再次尝试。. 此游戏可能无法以数字形式赠送。. 请查看产品页面。. 可作为礼品发送的数字产品包括选择“作为礼品购买”。. 它 ...