If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Looking for help? For help from an agent, follow the Get help link below to chat or request a call—we’ll call you so you don’t have to wait. For even faster help, search for your topic on our site. Get help.

如果你购买了与你的 Microsoft 帐户区域不同的 Xbox 礼品卡或代码，请务必联系零售商或 aka.ms/contactxboxsupport。

你不能将游戏作为数字礼品发送. 你已达到可发送的数字礼品数量限制。. 此策略旨在保护我们的游戏社区。. 可能需要等待 30 天才能再次尝试。. 此游戏可能无法以数字形式赠送。. 请查看产品页面。. 可作为礼品发送的数字产品包括选择“作为礼品购买”。. 它 ...

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC. How to open PC Health Check. In Windows, use Search on the taskbar to ...

了解如何修复错误“很抱歉，您的帐单地址有问题”，以便可以使用您的 Xbox 帐户进行购买。

了解在 Microsoft Store 尝试购买内容时如何解决 Xbox 购买错误。

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

如果你收到错误 PBR30225，则了解如何修复该错误，以便可以在你的 Xbox 主机上继续进行购买。