Manage your Microsoft 365 subscription or Office product
You can manage all of your Microsoft subscriptions in your Microsoft account dashboard. Select each subscription to change when and how you pay, or to see order history & receipts. Choose your account type.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, Outlook for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Word for the web, OneNote for the web, PowerPoint for the web, Excel 2021, Word 2021, Outlook 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, OneNote 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2019 for Mac, Word 2019 for Mac, Outlook 2019 for Mac, PowerPoint 2019 for Mac, OneNote 2019 for Mac, Office 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 admin, Outlook on the web, Word Web App, Microsoft account dashboard, New Outlook for Windows
Unlicensed Product and activation errors in Office
If Office activation fails, you'll see Unlicensed Product or Non-commercial use / Unlicensed Product in the title bar of your Office apps, and most features of Office are disabled. To restore all features of Office, you'll need to fix the problem that's causing activation to fail.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Project Online Desktop Client, Publisher for Microsoft 365, Visio Plan 2, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, InfoPath 2013
Microsoft account security info & verification codes
Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.
Applies To: Microsoft account dashboard
如何兑换礼品卡和代码 | Xbox Support
兑换礼品卡和充值码以进行 Xbox 购买和延长 Xbox 订阅。. 代码的长度为 25 个字符,包括数字和字母,并且采用横竖 5 个字符的 5x5 格式。. 代码可以是你从 Microsoft 或受信任的零售商处购买的数字卡或物理卡。. 请注意,如果帐户的未结余额或付款选项不再有效 ...
如何取消 Xbox 数字产品购买 | Xbox Support
若要取消购买,需要登录用于购买的 Microsoft 帐户,并提供所购买内容的名称、订单编号和取消原因。. 收集此信息后,请联系 aka.ms/contactxboxsupport 请求支持。. Xbox 支持代理将通知你是否可以取消购买或退款。. 有关 Xbox 实物产品(如光盘游戏和控制器)和其他 ...
如何申请 Xbox 数字产品退款 | Xbox Support
需要提供要退款的产品名称以及订单编号。. 若要使此信息联机,请执行以下操作:. 在 account.microsoft.com 登录帐户。. 选择“付款和账单”>“订单历史记录”。. 使用筛选器查找购买的日期范围。. 可以从列表中复制产品的订单号和标题以供参考。. 如果需要其他 ...
下载并安装或重新安装 Office 2019、Office 2016 或 Office 2013
下载并安装或重新安装 Office 2019、Office 2016 或 Office 2013. 如果这是你 第一次 安装 Microsoft 365,则可能需要先执行一些设置步骤。. 展开下面的 “了解详细信息”部分。. 但是如果是重新安装 Microsoft 365,且已兑换了产品密钥并拥有与 Microsoft 365 相关联的帐户,请转 ...
Applies To: Office 2019, Office 2016, Office 2016 for Mac, Office 2013
Reset a forgotten Microsoft account password
How to help keep your Microsoft account safe and secure. Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.
Applies To: Microsoft account dashboard
View and manage your subscriptions on Xbox | Xbox Support
Press the Xbox button on your controller to open the guide, and then go to Profile & system > Settings > Account > Subscriptions. Select the subscription that you want to manage. From here, you can view your plan, expiration date, billing history, subscription status, and change how you pay.
Activate Windows - Microsoft Support
Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.