Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX. Locate your product key for Windows 10 or Windows 11. Depending on how you got your copy of Windows 10 or Windows 11, you'll need either a 25-character product key or a digital license to activate it.

To find a customer service phone number in your country, please click a region and find your country. Note: Support cases for Surface devices may only be initiated online.

Here's how to pay a past-due balance on your account using a Microsoft account balance: Find your past-due subscription on the Services & subscriptions page. The amount past due is shown in red. Select Pay now, and then follow the instructions to pay the balance due.

如果你有继续取消 Xbox 订阅或数字产品购买所需的信息，请联系 aka.ms/contactxboxsupport。 支持代理会帮你取消购买。 如果你想收到此购买的退款，他们可以提供有关你是否具有退款资格的详细信息。

Press the Xbox button on your controller to open the guide, and then go to Profile & system > Settings > Account > Subscriptions. Select the subscription that you want to manage. From here, you can view your plan, expiration date, billing history, subscription status, and change how you pay.

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Add or remove accounts on your PC. Create a local user or administrator account in Windows. Switch your Windows 10 device to a local account. An explanation of how to change the name on your Microsoft account.

In the meantime, sign in to your account to see your latest refund request status. Redeem gift cards and codes to make Xbox purchases and extend your Xbox subscriptions. Codes are 25 characters long, include both numbers and letters, and follow a 5x5 format—five blocks of five characters.