Get service for your out of warranty or damaged Surface
Prepare your Surface for service. Set up your Surface after service. Surface warranty information. How to get service or repair for Surface. If your Surface device has a cracked screen, accidental damage, or is out of warranty, you can open a service order online and send it in for repair.
Download drivers and firmware for Surface - Microsoft Support
Download drivers and firmware for Surface. Windows 11 Windows 10 Surface. Updates keep your Surface performing its best. Along with software updates for Windows 10 or Windows 11, it's important to make hardware updates, also known as updates for drivers and firmware.
How much does out-of-warranty service cost for your Surface device or ...
If your Surface is no longer covered by Standard Limited Warranty or other service plans, you may be eligible for out-of-warranty service for a fee.
Hardware warranty, services, and repair
Check warranty status. To check the warranty status for Microsoft accessories like mice, keyboards, cameras, or headsets, contact us . For more detailed info, see Check your Microsoft warranty and create service orders or Manage devices used with your Microsoft account.
Activate Office - Microsoft Support
Select your version of Microsoft 365 below to learn how to activate Microsoft 365. Activate Microsoft 365 or a non-subscription version of Office. Activate Office that's pre-installed on a new Windows device. Activate an Office purchase or offer that's included on a new Windows device.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Publisher 2016, Office 2016, Microsoft 365 for home, Office for business, Microsoft 365 admin, Project for Office 365
Surface help & learning
Choose from a variety of Surface devices and accessories to get help.
Find your Wi-Fi network password in Windows - Microsoft Support
To do this, select the Start button, then select Settings > Network & internet > Properties > View Wi-Fi security key. Note: You can also view the password of saved networks on the Manage known networks page by selecting any network and then View Wi-Fi security key .
Which Surface devices can be upgraded to Windows 11?
The free upgrade to Windows 11 is available based on hardware eligibility, reliability metrics, the age of your Surface, and other factors. If you have a Windows 10 PC that's eligible for the upgrade to Windows 11, Windows Update will let you know when it's available.
Packing and shipping instructions for Surface devices
How to prepare your Surface for service. Learn more about Surface cracked screen or physical damage replacement. Find the serial number on Surface devices. Check the status of a Surface repair order. Get detailed packing and shipping instructions for sending in your Surface devices for repair.
Contact - Microsoft Support
Contact Microsoft Support. What's new. Surface Pro. Surface Laptop. Surface Laptop Studio 2. Surface Laptop Go 3. Microsoft Copilot. AI in Windows. Explore Microsoft products.