Start by running the automated audio troubleshooter in the Get Help app. Get Help automatically runs diagnostics and takes the correct steps to fix most audio issues. Open Get Help. If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: Windows 11 Windows 10. 1.

Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

Select Start , and then select Power > Hibernate. Press the Windows logo key + X on your keyboard, and then select Shut down or sign out > Hibernate. Note: If devices connected to your PC (like monitors, printers, or scanners) aren't working properly after waking up from sleep or hibernate, you might need to disconnect and reconnect your device ...

Check the Xbox services, games, and apps for any service outages.

Getting ready for the Windows 11 upgrade. How to check if your device meets Windows 11 system requirements after changing device hardware. Learn how to use the PC Health Check app to help you improve your device performance.

Find operating system info in Windows 11. To find out which version of Windows your device is running, press the Windows logo key + R, type winver in the Open box, and then select OK. Here’s how to learn more: Select Start > Settings > System > About . Open About settings.

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

Add an app to run automatically at startup in Windows 10. Select the Start button and scroll to find the app you want to run at startup. Right-click the app, select More, and then select Open file location. This opens the location where the shortcut to the app is saved.