For all Surface models Before you start, make sure you don’t have any other USB devices connected to your Surface, including USB mouse devices, keyboards, or other storage drives.

If you’re having sound or audio problems, the following suggestions might help. The tips are listed in order, so start with the first one, see if that helps, and then continue to the next one if it doesn’t.

To create the installation media, here's what you'll need: A PC with a reliable internet connection. The download time will vary, depending on your internet connection.

At Microsoft, we're guided by our AI principles, our Responsible AI Standard, and decades of research on AI, grounding, and privacy-preserving machine learning.Data privacy and security is a key principle of responsible AI. We aim to help our customers use our AI products responsibly, sharing our learnings, and building trust-based partnerships.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Find operating system info in Windows 8.1 or Windows RT 8.1. To find out which version of Windows your device is running, press the Windows logo key key + R, type winver in the Open box, and then select OK.. If your device is running Windows 8.1 or Windows RT 8.1, here’s how to learn more:

In the search box on the taskbar, type device manager, then select Device Manager from the menu.

Virtualization lets your PC emulate a different operating system, like Android™ or Linux. Enabling virtualization gives you access to a larger library of apps to use and install on your PC.

Notes: Reinstalling Windows 11 using installation media while choosing to ‘Keep nothing’ (a clean install) will automatically enable reserved storage if the partition you reinstall Windows to is 20GB or larger. Reserved storage sets aside disk space to be used by updates, apps, temporary files, and system caches, thus improving the day-to-day function of your PC by ensuring that critical ...

如果你想更改固件设置或 Windows 启动设置，从 U 盘启动你的 Surface 可能会很有用。 从 USB 设备启动不会刷新或重置你的 Surface。