If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Select Settings > Cookies and site permissions. Under All permissions, select Pop-ups and redirects. Turn on the Block (recommended) toggle. When this feature is turned on and a pop-up has been blocked, Edge will display the following image in your web browser's address bar.

Here's how to unblock your account. Note: If either your Outlook.com mailbox or your OneDrive storage is full, you cannot send or receive email. Check your Outbox or your mailbox storage to see what's taking up space. Learn more.

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

How to use alarms and timers in the Clock app in Windows 10. To launch the app, select Start and select Clock from the app list or type its name into the search box. Alarms and timers work even if the app is closed or your device is locked.

Change your screen saver settings. Windows 10. Select the Start button, then go to Settings > Personalization > Lock screen, and select Screen saver settings. In the Screen Saver Settings window, choose a screen saver from the drop-down list. Change your screen saver settings.

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history. On the Order history page, find your order and then look under Status. Open Rewards dashboard.

To enable FN Lock on the All in One Media Keyboard, press the FN key, and the Caps Lock key at the same time. To disable FN Lock, press the FN key, and the Caps Lock key at the same time again. This article shows you how to use the Fn key and the F lock key.

Add money to your family member's Microsoft account. Help family members shop responsibly by setting allowances in Microsoft accounts. Money added to a Microsoft account can be used to buy movies, games, in-app purchases and more. To enjoy this feature, follow the steps below.

Fix Outlook.com email sync issues, including sign-in problems. Troubleshoot Outlook.com email issues that trigger a "delivery failed" error. Troubleshoot known issues with shared calendars in Outlook. Reconnect my Outlook 2016 or Outlook 2013 account to Outlook.com.